You fill in the form wrong. To ensure that it is filled in correctly, please double check the form before you hit submit and look over the confirmation email receipt.
You do not let us know in a timely fashion. Delays in notifying us affects our ability to ascertain what went wrong and honor the guarantee. For example if the flowers came from another grower we have a small window in which to put in a claim.
Anything caused by force Majeure (acts of God, flood, tidal wave, bad weather, armed insurrection, Planetary takeover by Venusians/Martians, etc etc) are not necessarily covered. Delays caused by closure of roads due to inclement weather, terrorism or any reasons out of our control are not necessarily covered.
In no case shall 2G Roses LLC or its agents be liable for consequential, incidental, punitive, exemplary or indirect damages.
We guarantee that you will be satisfied with the gift presentation flowers or we will replace them free of charge. Gift presentation includes dozen roses, both long stem and table as well as the seasonal mix, spray dianthus bouquet and the gardenias. Please look here for your wedding flower guarantee